fb030 Privacy Policy

1 Introduction

fb030 ("fb030," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who accesses the fb030 platform at fb030.net. This Privacy Policy ("Policy") describes our practices with respect to the collection, use, storage, sharing, and protection of personal information belonging to registered members and visitors located in the Philippines.

This Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and relevant issuances of the National Privacy Commission (NPC). It should be read alongside the fb030 Terms & Conditions, which govern your broader use of the platform.

By registering an fb030 account, accessing the platform, or using any of our services, you acknowledge that you have read this Policy and freely consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the fb030 platform.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and its IRR, fb030 acts as the personal information controller (PIC) with respect to the personal data of its registered members and platform visitors.

As the personal information controller, fb030 determines the purposes and means of processing personal data collected through the fb030 platform. Where fb030 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and platform infrastructure vendors — those parties act as personal information processors (PIPs) under written data processing agreements that bind them to confidentiality and security obligations consistent with this Policy.

All inquiries, requests, and complaints relating to the processing of personal data by fb030 should be directed to the fb030 Data Privacy contact listed in Section 15 of this Policy.

3 Personal Data We Collect

fb030 collects the following categories of personal data from members and platform visitors. We collect only what is necessary and proportionate to the purpose for which it is processed.

4 How We Collect Your Data

fb030 collects personal data through the following methods:

• Direct submission: Data you provide when registering an fb030 account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you access the fb030 platform, including IP address, device identifiers, browser type, and session activity logs, via cookies and server-side logging systems.
• Third-party sources: Identity verification data confirmed through government database checks or licensed identity verification service providers, where required for KYC or fraud prevention purposes. Payment confirmation data received from GCash, PayMaya, BPI, BDO, or Metrobank in connection with deposit and withdrawal transactions.
• Inferred data: Behavioral and preference data derived from your gaming activity on the fb030 platform, used to personalize your experience and support responsible gaming monitoring.

fb030 does not collect personal data from social media platforms without your explicit consent, and does not purchase contact lists or marketing databases from third parties.

5 How We Use Your Personal Data

fb030 uses your personal data for the following purposes:

• Account creation and management: To register your fb030 account, verify your identity and age (21+), maintain your account profile, and process account closure requests.
• Service delivery: To operate the fb030 platform, process deposits and withdrawals in PHP, settle game outcomes, and deliver promotional bonuses and rewards.
• Legal and regulatory compliance: To fulfill obligations under Philippine gaming regulations, PAGCOR requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012 — including Know Your Customer (KYC) verification, suspicious transaction reporting, and record-keeping requirements.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, money laundering, and other prohibited conduct on the fb030 platform.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of fb030's support services.
• Responsible gaming: To monitor gaming patterns for indicators of problem gambling and to implement responsible gaming tools — including deposit limits, session reminders, and self-exclusion — on your account.
• Platform improvement: To analyze usage patterns, diagnose technical issues, and improve the design and performance of the fb030 platform for all Filipino players.
• Marketing communications: To send you promotional offers, bonus announcements, and product updates by email or Philippine mobile number — only where you have given your consent. You may withdraw consent at any time by contacting support or updating your communication preferences within the platform.

fb030 will not use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or establishing an alternative legal basis under the Data Privacy Act.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, fb030 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to enter into and perform the fb030 member agreement with you — including account registration, game operation, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for fb030's legitimate business interests, including fraud prevention, platform security, and service improvement — where such interests are not overridden by your rights and freedoms as a data subject.
• Consent: Processing based on your freely given, specific, and informed consent — principally for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Sharing Your Personal Data

fb030 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum financial data necessary to process your PHP deposit and withdrawal transactions.
• Identity verification providers: Licensed KYC and age verification service providers receive identity data (such as name, date of birth, and ID document details) to fulfill fb030's regulatory verification obligations.
• Platform infrastructure providers: Cloud hosting, server, and software providers who process data on fb030's behalf under written data processing agreements that impose confidentiality and security obligations.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, where disclosure is required by law, court order, or regulatory direction.
• Fraud prevention networks: Shared fraud intelligence services used to identify and block known fraudulent actors from accessing the fb030 platform, subject to data minimization and purpose limitation principles.
• Corporate transactions: In the event of a merger, acquisition, or sale of substantially all of fb030's assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8 Cookies and Tracking Technologies

fb030 uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for the fb030 platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience on the fb030 platform.
• Analytics cookies: Used to collect aggregate, anonymized data about how members interact with the fb030 platform — such as which pages are visited most frequently — to help us improve the site's structure and performance. Individual users are not identified through analytics data.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts on the fb030 platform.

fb030 does not use third-party advertising cookies or behavioral tracking cookies to build advertising profiles or share your browsing history with ad networks or social media platforms.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the fb030 platform. For most browsers, instructions for managing cookies are available in the browser's Help menu.

9 Data Retention

fb030 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active fb030 membership and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, consistent with Philippine AML regulations.
• Gaming activity records: Retained for the duration of active membership and for three (3) years following account closure, for the purposes of dispute resolution and responsible gaming monitoring.
• Customer support communications: Retained for two (2) years from the date of each interaction, for quality assurance and dispute resolution purposes.
• Technical and log data: Retained for up to twelve (12) months from collection, unless required for ongoing security investigations.
• Marketing consent records: Retained for the duration of your consent and for two (2) years following withdrawal, as evidence of your consent decision.

When personal data is no longer required for its stated purpose and no legal retention obligation applies, fb030 will securely delete or anonymize the data in a manner that prevents reconstruction of the original personal information.

10 Data Security

fb030 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the fb030 platform.
• Encryption of sensitive personal data and financial records stored on fb030 servers.
• Role-based access controls ensuring that fb030 staff can access personal data only to the extent required for their specific job function.
• Regular security audits, vulnerability assessments, and penetration testing of the fb030 platform and underlying infrastructure.
• Multi-factor authentication (MFA) for access to internal systems that process personal data.
• Staff training on data privacy obligations and secure data handling practices, conducted at least annually.
• A documented incident response plan for identifying, containing, and reporting personal data breaches in accordance with NPC notification requirements under the Data Privacy Act.

While fb030 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your fb030 login credentials and for logging out of your account after each session, particularly on shared or public devices.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 and its IRR, you have the following rights with respect to your personal data held by fb030:

• Right to be informed: The right to be notified of how your personal data is being collected and processed — which this Privacy Policy fulfills.
• Right of access: The right to request a copy of the personal data fb030 holds about you, including information about the purposes for which it is processed and the parties with whom it has been shared.
• Right to rectification: The right to request correction of inaccurate, incomplete, or outdated personal data held in your fb030 account profile.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fb030's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time by contacting fb030 support or updating your preferences within the platform.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to damages: The right to claim compensation for any damages suffered as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe fb030 has not handled your personal data in accordance with the Data Privacy Act.

To exercise any of the above rights, please contact the fb030 data privacy team using the contact details in Section 15. fb030 will respond to all data subject requests within thirty (30) calendar days of receipt, or notify you if additional time is required due to the complexity of your request.

12 Children's Privacy and the 21+ Rule

The fb030 platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations governing online casino and sports betting services. fb030 does not knowingly collect personal data from persons under the age of 21.

If fb030 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, the following actions will be taken immediately:

• The relevant account will be suspended pending investigation.
• Any personal data collected from the underage individual will be deleted as soon as practicable, subject to any legal retention obligations.
• Any winnings or balances associated with the account will be forfeited in accordance with the fb030 Terms & Conditions.
• The matter will be reported to PAGCOR as required under applicable gaming regulations.

13 Third-Party Links

The fb030 platform may contain links to third-party websites or services — for example, links to payment provider information pages or PAGCOR's official website. This Privacy Policy applies exclusively to personal data collected and processed by fb030 through the fb030 platform.

fb030 has no control over the privacy practices of third-party websites and is not responsible for the content, privacy policies, or data handling practices of any external site. We encourage you to review the privacy policies of any third-party website before providing your personal information to that site.

14 Changes to This Privacy Policy

fb030 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, new legal or regulatory requirements, or improvements to our platform. When material changes are made, we will notify registered members by email to the address on file and/or by displaying a prominent notice on the fb030 platform for a minimum of fourteen (14) days before the updated Policy takes effect.

The "Last updated" date at the top of this page indicates when the Policy was most recently revised. We recommend reviewing this page periodically so you remain informed about how fb030 protects your personal data.

Your continued use of the fb030 platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not accept the revised Policy, you must discontinue use of the platform and may request account closure in accordance with the fb030 Terms & Conditions.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb030 handles your personal data, please reach our data privacy team through the following channels:

• Email: [email protected]
• Live Chat: Available directly on the fb030 platform, 24 hours a day, 7 days a week, including all Philippine public holidays.
• Service Coverage: We serve players across the Philippines — Metro Manila, Quezon City, Makati, Cebu, Davao, and all other regions.

For formal data subject requests (access, rectification, erasure, portability), please include your full name, registered email address, and a description of your request so we can process it efficiently. fb030 may request additional identity verification before actioning a data subject request, to ensure we do not disclose personal data to an unauthorized person.

If you are not satisfied with fb030's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which oversees enforcement of the Data Privacy Act of 2012.